Selling items on eBay is definitely a matter of pleasure mixed with pain. As the following example so excellently illustrates.
The following correspondence occurred after a US buyer was 'unhappy' with a product that they had purchased from a UK seller. The relevancy of some of the comments, not to mention the bizarre accusations are entertaining yet terrifying!
Message from eBay member:
I just received my package today. I cannot begin to describe my disappointment. I can tell you this is not the Meghan Fabulous I am accustomed too this looks like a cheap and poorly made takeoff. What looks so good in the picture looks so cheap in person...kind of like a bad blind date however in that case I could just say good day and be done with it. As far as the ASOS this is even worse not only tacky and cheap they have a warning on them stating 'KEEP AWAY FROM FIRE'!!! MY GOD THIS DOES NOT WORK FOR ME AT ALL!!! Please tell me how I can return this stuff to you. I just gave away things so much nicer made with quality. If this was what I would expect on ebay I wopuild never be spending the volume of money I do now in fact I would not be shopping here at all. You have given me much pause and I am now very hesitant to even rely on feedback. Initially I was confident because I really had a much higher expectation considering you are European. Not Happy but very Sincere,
Naturally the eBay seller was quite taken a back and politely replied that refunds and returns are not a problem but that they felt they were justified in reporting the buyer to eBay due to their unnecessary and offensive manner. Another reply followed...
I am so happy to hear you are going to report my email because I am reporting your product as we speak. I DO NOT have FIRE HAZARDOUS material in my home. You sent this package to my home with the intention that I would wear these items. How many inocent customers are wearing flamable material without even realizing the danger they are in! Your product has the capacity to injure if not kill! My email was to inform you of my intention to return these items and my outrage at receiving them. You will be getting ALL your merchandise back and I want my postage already paid to be refunded. There should have been a warning on the package you mailed. You obviously have a problem with HONESTY and found TRUTH insulting. As a seller you had an obligation to inform ME the consumer you were selling a product with a warning label that states specifically your product is a fire hazard. This is very serious and my outrage is very justified! Always Sincere.
I'm sure the buyer is always sincere but they are clearly ignorant when it comes to basic legislation and I could even go as far as saying they lack common sense.
Remember to be careful next time you are sitting on your Furniture Village sofa in your Marks and Spencers pyjamas because, you never know... with a label that reads KEEP AWAY FROM FIRE! you might just spontaneously combust...
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